Actually, a "dodgy" thing happened.
I was updating my positions on Bloomberg and to do that I drew the transaction report on my TFSA account. With regards to my DIVTRX:
On the 19th of Jan 2016 I sold all of it which brought my position to 0.
Then, because of site limitations I made 3 buy transactions on the 25th of April 2016. All in all I had bought a total of 747.2106 shares.
But, on the account overview page it shows I only have 727.2104. I went over it again - same result. I then immediately sent an email to them to look into this because somewhere 20 shares have gone missing. (this was yesterday)
Late today I get a response back requesting I send them a screenshot of my overview page (why I do not know since they have the data). I send it to them and then check the screenshot myself - I now have 747.2014 shares. I went back to my document from yesterday to check if I had a brain fart but no, yesterday it showed 727.2104.
So end result - all is fine (save 0.0002 shares that are still missing). The question is:
* was there a data issue that they fixed?
* was this a rebalancing process on their side?
* did something more "untoward" happen?
And then the biggest question - are there any other instances like this where shares are "missing" or don't add up.
Anyway, given past experiences, I just do not have trust in their system atm and come November I'm moving my TFSA to ABSA. It's like a car that keeps on breaking down: I cannot trust their platform.
